Cashier

Cashier Frequently Asked Questions

Where can I go for the best information on the college's payment requirements?

You may ask questions at any campus Cashier's Office, or you may refer to other portions of this Web site. Cashier's Offices are located in the Ammerman Building at the Ammerman campus, Caumsett Hall at the Grant campus and the Peconic Building at the Eastern campus.

What steps must I take for my registration to be considered complete?

Payment is the final step in registration. Your registration is complete only if you have done the following:

fully paid your tuition and fees;
joined the Tuition Payment Plan (TPP);
arranged for an approved third party to cover your charges;
made specific arrangements to settle your account with the college; or
confirmed your attendance on the Web if your financial aid covered your entire balance.

What happens if I register late?

Late registration begins one week prior to the first day of the session. If you register late you will be charged a $30.00 late fee.

How much must I pay before I start classes?

Pay your total bill in full; or
Sign up for the Tuition Payment Plan; or
If financial aid covers all of your tuition, confirm your attendance on the Web no later than the due date on your bill.

When should I pay my bill?

You must pay your bill by the due date printed on the bill. Otherwise, you will lose your schedule.

Where/How can I pay my bill?

Use the icon above; or
by mail, to the address indicated on the bill; or
at any of the campus Cashier Offices.

How does the Tuition Payment Plan (TPP) work?

If you qualify, the TPP allows you to pay your bill in monthly installments. You will be charged a $50 non-refundable fee to enroll in the TPP. Students will be charged a non-refundable $30 returned payment fee if a payment is returned. To participate, you must sign up for the TPP online. For additional details on the TPP or to learn how to sign up, please visit Tuition Payment Plan.

Who can use the TPP?

Students with a minimum tuition balance of $500, and prior term balances paid in full, are eligible to participate in the tuition payment plan. For additional details on the TPP or to learn how to sign up, please visit Tuition Payment Plan.

Who is responsible for my college charges?

You are responsible for ALL tuition and fee charges. Even if another (third) party has agreed to accept your entire liability, if they don't pay, you are still liable.

Who else can help me pay my tuition?

You can use other funds to cover your tuition and fee payments if you have valid documentation. This documentation may include financial aid awards, scholarships, and agreements from third-party agencies who guarantee your payment. Documentation from the third-party agency which states that the agency will pay all or part of your bill must be brought to the Business Office. The campus business officer will make the determination to accept or reject the deferral. The college will accept a third-party agreement only if there are no grade or attendance conditions specified. If the third party doesn't pay the college, you are responsible for payment.

What should I do if my bill says I don't owe money to the college?

If the balance printed on your bill says "$0" (zero) it means EITHER you paid your bill in full or financial aid has fully covered your charges. If financial aid has covered your charges, then you must confirm your attendance on no later than the due date listed on your bill. .

What happens if I'm a zero balance student due to receiving full financial aid, and I don't confirm my attendance?

Your schedule will be cancelled.

Will my bill reflect my financial aid award?

If your financial aid has been approved, your bill will reflect your award. If you received an award notice but there is no financial aid credit on your bill, you must contact your campus Financial Aid Office.

Will my bill reflect scholarship awards?

If an award was made, it will be posted to your account and will be reflected on your bill. If the award was not received in time, it will not appear on the bill. If you were notified that you received a scholarship and it is not appearing on your bill, you must contact the office that notified you of the scholarship.

What happens if the amount I owe changes after I pay my bill?

If your charges go down, a refund check will be mailed to you sometime after the third week of the semester. If your charges go up, you will receive a bill for additional monies owed.

How are tuition and fee refunds calculated?

Refunds are determined by the start date of the session, not the date of the classes you take, the length of the class, and whether or not fees are refundable. Non-refundable fees are NOT refundable once school starts; refundable fees are.

For classes more than eight weeks long, 100 percent of tuition and refundable fees are refunded before the start of the session. After that, 75 percent is refunded in the first seven calendar days (days 1-7); 50 percent is refunded in the next seven days (days 8-14); and 25 percent is refunded in the following seven (days 15-21) days. After that, there are no refunds.

For classes eight weeks long or less, 100 percent is refunded before the start of class and 25 percent is refunded in the next seven calendar days (days 1-7). The only exception to this is for a class that is less than one week in length, where students must withdraw before the first meeting in order to receive a refund. Access Refund Policy.

Are all fees refundable?

No. Only some fees are refundable. Access Refund Policy.

What happens if I do not pay all the money I owe?

You will be charged late payment fees of $30 each time you don't pay your bill. This can get expensive, so you are strongly advised to pay your bills. At the end of the semester, you will receive a final demand for payment letter. If you do not pay after receiving this notice, your account will be referred to the college's collection agency for action. In addition, you will have a hold placed on your records, and will be blocked from registering for a future semester.

What happens if my account is referred to a collection agency?

If your account is referred to a collection agency, your amount due will increase to cover the collection agency charges, fees, interest assessments and other costs associated with collection activity.

Cashier Office

Ammerman Campus

Location:
Ammerman Building
Lower Level
533 College Road
Selden, NY 11784

Contact:
Phone: (631) 451-4086
Fax: (631) 451-4090
cashiera@sunysuffolk.edu

Office Hours:
Monday - Friday
9:00 a.m. - 5:00 p.m.

Eastern Campus

Location:
Peconic Building
Room 230
121 Speonk-Riverhead Road
Riverhead, NY 11901-3499

Contact:
Phone: (631) 548-2545
Fax: (631) 548-3651
eastcashier@sunysuffolk.edu

Office Hours:
Monday - Friday
9:15 a.m. to 5:00 p.m.

Grant Campus

Location:
Caumsett Hall
Room H113
Crooked Hill Road
Brentwood, NY 11717-1092

Contact:
Phone: (631) 851-6730
Fax: (631) 851-6281
grantcashier@sunysuffolk.edu